FAQs

Most common questions

How much does shipping cost?

Shipping fees vary based on your location and the nearest fulfillment center. Typical costs range from $14 to $50 USD, depending on destination.

Where do you deliver?

We offer worldwide delivery, with orders fulfilled primarily from our U.S.-based warehouse.

What payment methods do you accept?

We currently accept Visa, Mastercard, Discover, and American Express.

Tracking & delivery

When will my order be shipped?

We aim to dispatch all available items within 48 hours of confirmed payment.

Can I change my delivery address?

If your order hasn’t yet shipped, yes — you can update your delivery address. Please contact us right away. If the order is already en route, changes may result in extra shipping costs.

How can I track my order?

Visit our Order and Returns page to view current tracking and order details.

Returns & Refunds

What is your Returns Policy?

Returns are accepted within 30 days of delivery or the date your item becomes available for return.

Once we receive your returned item, we strive to issue refunds within 14 days.

If you're past the 30-day window, contact us — while we can't guarantee a return, we'll review your case. In some cases, refunds may be issued as store credit.

How do I return something to you?

After your return arrives at our facility, we’ll notify you by email and confirm whether a refund has been processed.